Extra Space Storage at 4600 Edges Mill Road, Downingtown, Pennsylvania.

If you don't want to read my whole review let me just say this place is amazing, the people are kind, the units are well set up, and the lease process is quick and easy.

When I first called in I was just pricing storage places in the area. When I called Extra Storage they asked about my needs and I went on a whole rant about how my HOA is a nightmare and my husband needed a place to park his work trailer (which is stressful because he needs it for work) and we also are looking to move so we needed a space to store some of the clutter in our house. Not only did they listen to my vent session they were very kind and told me what they could do for me and patiently answered my many questions about billing and pricing. I then priced other places in the area which were more expensive and also seemed annoyed with me asking questions. After a day or two of dragging my feet and stressing about all the stuff I need to get done I finally called extra storage again - they actually remembered me (the HOA ranter) and they set me up with a reservation for my two storage needs. Earlier today my husband and I took some stuff from our house and went to sign in for our indoor unit. Steve was in the office and he was awesome! He took us over to check out our unit - explained the security, how everything works, and was just an all around nice guy. I know storage might not seem like a big deal but when you're looking to buy a house and are working on setting a house up to sell every process that can be handled with ease and a friendly exchange is a huge relief.